Show FAQs for subjects.
Can’t find an answer to your question? Get in touch with us.
How can I get in contact with a dealer or distributor? Shopping
We offer an easy way for you to find a dealer or distributor in your area on our Where To Buy page.
Why is there no buy now button when I view a product? Shopping
If there is no “Buy Now” button on a product page, we are either out of that item for the season, or we do not stock it in our online store. Please call our retail office for further assistance at 580-249-4449.
Where can I purchase your products? Shopping
There are several ways you can purchase our products! Shop our online store 24/7; visit our headquarters in Enid, Oklahoma; or contact one of our authorized dealers and distributors for one-on-one support.
How can I track my order/shipment? Shopping
By logging in to our online store, you can track where we are in the order fulfillment process. Once we have shipped your order, you will receive tracking information.
What is your return/exchange policy? Shopping
Before returning any purchases, please contact us at firstname.lastname@example.org for return authorization. All seeds returned for credit are charged a 15% restocking fee. We reserve the right to refuse acceptance of any material returned for a refund. If a customer finds any damage when unloading material, it will be their responsibility to obtain the necessary verification from the carrier and file a claim accordingly.
How soon will I receive my Johnston Seed purchase after ordering? Shopping
For domestic orders, please allow 3-5 business days for in-stock items to be shipped.
For international orders, please contact us at email@example.com for further information.
Due to various restrictions on shipping agricultural products internationally, special arrangements must be made to ship outside the United States with the purchaser agreeing to pay the associated costs.
Do you offer warranties? Shopping
Customers must make any claims for errors involving shortage or omission in writing via email within 10 days after receipt of shipment. Liability is limited to replacement or refund of purchase price.